Patients and healthcare professionals
METHODS
The partners use two different approaches: addressed firstly to health personnel (in Italy) and to patients (in Poland). The methodologies which have been chosen, besides allowing educators to improve their competences in fighting against stress and burnout, foresee the active involvement of the patients as they are both a direct and indirect target, depending on the considered approach. Besides, we don’t have to forget that patients must be considered as diverse in any case, as they live uncomfortable experiences, sometimes very heavy to bear. Therefore, the project is also a project of inclusion and diversity because the training activity will fully involve patients with the objective of improving their wellness during their time spent in health organisations. As final result, both health staff and patients will be happier. The place where the project will be carried out in Sicily is a village with no barriers to foster inclusion. The two best practices to be exchanged are: a technique used to teach health personnel to smile starting from real critical situation and with the help of professional actors and “Pet therapy”, diffused enough but even not totally new for the ASP of Ragusa it can certainly be improved. Patients centered perspective could be useful for our organisation as well as for the Polish partner: the approach focussed on health personnel is new and innovative for the partner as they work only with patients. The project could add useful tools and open to other possibilities for both.
EXCHANGE OF GOOD PRACTICES
OBJECTIVE
The aim of the project is the exchange of best practices related to the improvement and up skilling of the competences of educators and staff in health contexts, in order to help both staff and patients to live better, to cope better with health problems and workload and stress, to try to make patients healing in a comfortable and cozy place surrounded by smiling staff who have learned how to combat against burnout and stress and, therefore, are very focussed, first of all on their own wellness and, consequently, on the wellness of their patients. In order to achieve these results an exchange of innovative best practices have been chosen, used in different health contexts and countries with the aim of exchanging them among the partners in a way that they can be put together in a sole training curriculum and spread among as many health operators as possible, not only inside the partner countries but in Europe, through a dissemination activity allowing a multiplier effect with the chance to enhance the results.
Training and skills
RESULTS
In the short run the training of the health operators belonging to the organisations involved in the project on the methodologies used by the partners, in the medium term the elaboration of a training curriculum containing these methodologies to be spread through a dissemination activity, in the long term the improvement of the competences of the health operators on these training methodologies (educators and staff) and finally the increase in wellness both of staff and patients.
